Less chasing.
More caring.

From the first WhatsApp message to the next step at the clinic. Medicalassistent brings conversations, appointment requests and your team’s work into one connected workspace.

Arrange a clinic demonstration

Built for Brazilian clinics using Medicina Direta. Demonstrations and pilots by arrangement.

✳ MedicalassistentClinic workspace

My shiftChatsAll workContactsInsights

A clearer view of today

Every request. A next step.

04Open requests02With the team

Appointment requestPreferences collected · ready for staff

Clinic informationAnswered from approved knowledge

A person to follow upHuman handoff · clear ownership

Illustrative workspace · synthetic content · not a product screenshot

FROM MESSAGE TO FOLLOW-THROUGH

Keep the whole workflow moving.

A conversation that moves forward

Handle administrative WhatsApp questions using approved clinic knowledge, and keep context when a member of staff takes over.

Appointments on your terms

Choose staff handoff, structured request collection or supported appointment handling. Booking, cancellation and rescheduling depend on clinic permissions and integration readiness.

One queue. Clear ownership.

Give staff a shared view of open work, handoffs and callbacks, with assignments and a practical view of their shift.

People, with context

Keep contact information and conversation history close to the work, so staff can pick up the next step with less searching.

Insight into the day’s work

See current workload, response activity and message delivery in Insights, with visible gaps when evidence is unavailable.

Knowledge that stays useful

Maintain approved clinic information and review knowledge gaps, helping the assistant stay aligned with your administrative processes.

Your team sets the boundaries.

Medicalassistent supports administrative communication. It does not provide diagnosis, clinical triage, treatment recommendations or medication advice. Consent, opt-out and human handoff remain part of the workflow.

Start with your clinic.

A demonstration starts with your current workflow. Together we can assess staff coverage, Medicina Direta access and which appointment operations fit a potential pilot. Availability, scope and pricing are confirmed individually.

Give your clinic a clearer next step.

Tell us where conversations or appointment requests slow your team down. We’ll show you how Medicalassistent could help.